Customer login  |   Contact us
Home Company Products Support Purchase
Forum Home » Survey software » Opinio

Topic: survey not allowing participants to finish
Replies: 1   Pages: 1   Last Post: May 26, 2009 8:48 PM by: torgeir

Back to Topic List Back to Topic List Topics: [ Previous | Next ]
Replies: 1   Pages: 1  

Posts: 1
From: Australia
Registered: May 10, 2009
survey not allowing participants to finish
Posted: May 10, 2009 1:31 PM


I published my survey today and have had people telling me all day that they couldnt access the survey, that it would only load the first two pages and then not load the rest, or that they got to almost the end of the survey and then recieved an error message before they had a chance to finish. At the moment opinio says i have
54 stored responses and only 17 completed. I've looked at the raw data and it looks like people are getting stuck after the second page. HOwever, I've tried it multiple times and so have a few of my friends and it seems to be working for them. Can somebody PLEASE help me?


Posts: 1,096
From: Oslo
Registered: Jun 20, 2002
Re: survey not allowing participants to finish
Posted: May 26, 2009 8:48 PM

Can you please post your opinio log file located in the opinio/WEB-INF/log/ folder.

© 1998-2019 ObjectPlanet, Inc. Øvre Slottsgate 5, 0157 Oslo, Norway Tel (+47) 2233 3360 | Fax (+47) 2233 3361