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Topic: Cannot login after installation
Replies: 1   Pages: 1   Last Post: Apr 7, 2009 5:33 PM by: geromyh


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Replies: 1   Pages: 1  
olle

Posts: 1
From: cyprus
Registered: Apr 6, 2009
Cannot login after installation
Posted: Apr 6, 2009 11:46 AM
  Reply

Have installed NP ver.3.0. Typed in an admin password as requested. Get a login page giving "admin" as the user name asking for password. The admin password I just created is not accepted. The email as user name with the pw sent me by you is not accepted. What do I do wrong?

geromyh

Posts: 4
From: Seattle, WA
Registered: Mar 24, 2009
Re: Cannot login after installation
Posted: Apr 7, 2009 5:33 PM
  Reply

Your username & password for the forums is different than the username & password for your netprobe installation.

Try "admin" as the user name with no password. If that doesn't work, try this:

Delete the file config.txt, located under the network probe/config directory - and restart. You will be asked to set a new password.

Per the knowledge base:
http://support.objectplanet.com/esupport/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=8&nav=0,2,13



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