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Topic: Error in 1.0b1 Install
Replies: 5   Pages: 1   Last Post: Sep 17, 2003 11:42 AM by: Don Schreiner »


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Replies: 5   Pages: 1  
Alan
Error in 1.0b1 Install
Posted: Sep 17, 2003 3:15 AM
  Reply

When trying to install Network Probe 1.0b1 I get the following error:
Network Probe 1.0 beta 1 Installer Information
Error 1721. There is a problems with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.

Then it removes everything that was installed.

I redownloeded the file just to make sure it was not corrupt.

Running Win2K SP3, IE 6.0,

I made sure I had Java installed using
http://gemal.dk/browserspy/
It reports:
1.4.2_01 Sun Java
Java Web Start installed
For some reason it does report that JVM is not supported (not sure why as I have the other Java stuff)

Any ideas or suggestions would be appreciated.

Alan

Don Schreiner
Re: Error in 1.0b1 Install
Posted: Sep 17, 2003 10:08 AM
  Reply

Exact same thing here regarding error message and exact same set-up running win2k server.

Eivind Pedersen

Posts: 473
From: Oslo, Norway
Registered: Jun 11, 2002
Re: Error in 1.0b1 Install
Posted: Sep 17, 2003 11:32 AM
  Reply

Did you have old versions of Network Probe installed? It could be that you tried to remove the driver before installing 1.0, without restarting the computer.

A new installation package can be found at http://www.objectplanet.com/Probe/dl/Network_Probe_1.0b1-install.exe . Tell me if this works.

Don Schreiner
Re: Error in 1.0b1 Install
Posted: Sep 17, 2003 11:36 AM
  Reply

Here is some more info from my Event Log. Also I do not see attached new install you reference?? Also, I installed succusffully on one of my old Dell servers (win2k), but this new 1650 w/ win2k I get the error?

Product: Network Probe 1.0 beta 1 -- Error 1721.There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: driverinstall, location: C:\WINNT\Installer\MSI136.tmp, command: C:\Program Files\Network Probe 1.0b1\

Don Schreiner
Re: Error in 1.0b1 Install
Posted: Sep 17, 2003 11:40 AM
  Reply

Whoops! I do see link to new install file and downloaded and it worked and rebooting machine now. Thank you and thank you for quick reply to these posts.

Don Schreiner
Re: Error in 1.0b1 Install
Posted: Sep 17, 2003 11:42 AM
  Reply

Whoops! I do see link to new beta install file and downloaded and installed successfully. Thank you and thank you for prompt reply to these posts.



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