Customer login  |   Contact us
Home Company Products Support Purchase
Forum Home » Survey software » Opinio

Topic: Problem with Generating Reports on 6.0.4 version Opinio
Replies: 4   Pages: 1   Last Post: Apr 2, 2008 6:09 AM by: bcai


Back to Topic List Back to Topic List
Replies: 4   Pages: 1  
prasad41

Posts: 8
From: usa
Registered: Nov 26, 2007
Problem with Generating Reports on 6.0.4 version Opinio
Posted: Mar 10, 2008 7:26 PM
  Reply

Hi

I am having problem in viewing Reports for Surveys after i upgarde to 6.0.4 version.
After i upgrade i clcik on SUMMERY REPORT, i got another screen with 3 options.
1)HTML Report
2)PDF Report
3)Raw Data Report

When i clcik on HTML and PDF i am getting following error messages
"LODING, PLEASE WAIT WHILE REPORT IS LOADING , 1% COMPLETED" and stops.

"NO ACCESS, YOU DO NOT HAVE ACCESS TO THIS PAGE PLEASE CONTACT SYSTEM ADMINISTRATOR IF YOU NEED ACCESS"

From RAW DATA REPORT i am able to dowload the zip file,and i can see the data on notepad.
Even though i have ADMIN permission on my account i am getting above error messages.

Previous Version: 5.2.4
Current Vesion: 6.0.4
Database: SQL SERVER 2000
Operating System: WINDOWS


REPORT SUMMARY SCREEN i dont see any date next to CREATED DATE: field, it is empty.
Please let me know if you need any other information to fix this problem


Thanks
Prasad

irina

Posts: 315
From: Norway, Oslo
Registered: Sep 4, 2003
Re: Problem with Generating Reports on 6.0.4 version Opinio
Posted: Mar 10, 2008 9:59 PM
  Reply

Report the problem vis support system and attach the log file from the time of the error.

http://support.objectplanet.com/esupport/index.php?_m=tickets&_a=submit

bcai

Posts: 2
Registered: Mar 31, 2008
Re: Problem with Generating Reports on 6.0.4 version Opinio
Posted: Mar 31, 2008 9:01 AM
  Reply

Hi Prasad,

I get same problems with you. did you fix your problems?
Any good suggestions to me?
Thanks anyway.

Cheers,
Bin

Eivind Pedersen

Posts: 473
From: Oslo, Norway
Registered: Jun 11, 2002
Re: Problem with Generating Reports on 6.0.4 version Opinio
Posted: Mar 31, 2008 4:59 PM
  Reply

This seems to happen on Weblogic only.
Take a look at this (RequestDispatcher and Filters):

http://e-docs.bea.com/wls/docs92/webapp/progservlet.html#wp178656

It looks like on your installation filters are processed BEFORE the forward. To make Opinio reports work, you will need to either deactivate ReportFileFilter in web.xml for Opinio, or configure Weblogic NOT to call filters on Forward.
You can change the default behavior of dispatched requests by setting the filter-dispatched-requests-enabled element in weblogic.xml

bcai

Posts: 2
Registered: Mar 31, 2008
Re: Problem with Generating Reports on 6.0.4 version Opinio
Posted: Apr 2, 2008 6:09 AM
  Reply

Problems were fixed. Thank you very much for helps.



© 1998-2019 ObjectPlanet, Inc. Øvre Slottsgate 5, 0157 Oslo, Norway Tel (+47) 2233 3360 | Fax (+47) 2233 3361