19 Apr 2024 
Support Center » Knowledgebase » Opinio » Opinio usage » Admin Module » I have forgotten my user password, and I don't have an email address configured for my user. How can I log in?
 I have forgotten my user password, and I don't have an email address configured for my user. How can I log in?
Solution Due to security concerns, the only way to do this is to update the password directly in the database. You will need to have access to run SQL statements in the database in order to do this.

Run this statement:

UPDATE OPS_User SET password = '-4851-3042-2972-82-7510215-622010-2053-1231277-87-105' WHERE login = 'XYZ'

(replace XYZ with your login name)

This statement will change your password to "admin". We recommend to change it once you have logged in.

It is also recommended to make a database backup before you make these manual changes.


Article Details
Article ID: 42
Created On: 29 Dec 2006 10:54 AM

 This answer was helpful  This answer was not helpful

 Login [Lost Password] 
Email:
Password:
Remember Me:
 
 Search
 Article Options
Home | Submit a Ticket | Knowledgebase
Language:

Help Desk Software By Kayako SupportSuite v3.10.02